Connected Compliance for Your Healthcare Facility

Protect sensitive patient data and meet all legal requirements. With Proliance as your partner, you receive the necessary support for data protection and information security.
Connected Compliance for Your Healthcare Facility
Secure Protection for Sensitive Health Data
Dedicated Contacts
DEKRA and TÜV Certified Expert Team
Our customers
Why is this important?

Why Healthcare Compliance is Now a Top Priority

Doctor's offices, hospitals, MVZs, and pharmacies are under pressure: GDPR, NIS2, and professional secrecy (§ 203 German Criminal Code) demand the highest security standards. Violations mean:

  • Fines of up to €20 million or 4% of annual turnover
  • Criminal Consequences (prison sentences of up to 1 year)
  • Loss of patient trust
  • Existential Risks from NIS2 Violations

The question is not "if," but "how quickly" you become compliant.

Dangers & Risks

Compliance in Care: Examples of Data Collected

  • Name, address, and contact details of the patient and relatives
  • Social Security Number
  • Health insurance provider
  • Care level
  • Information about illnesses
Attention
A violation is relevant not only under data protection law but also under criminal law. According to § 203 of the German Criminal Code, failure to observe confidentiality can result in prison sentences. Caregivers are only exempt from the duty of confidentiality if the person concerned has signed a corresponding declaration of consent.
Our solution

Our Compliance Solutions for Healthcare

External Data Protection Officer: Industry-experienced experts for medical practices, hospitals & MVZs – legally compliant with Art. 37 GDPR

ISMS Setup & Operation: NIS2-compliant security and ISO 27001 certification

Digital Compliance Platform Proliance 360: ROPA management, processor management, TOM documentation, reporting processes – all in one place

Compliance Audits: Gap analyses and preparation for regulatory audits

Employee Training: GDPR and information security training, as well as AI usage training for medical staff

Individual Consulting: Personal contact with healthcare industry expertise

Immediate measures

What you can do right now

Prepare Record of Processing Activities
List: What patient data? Where is it stored? Who has access?
Review transparency and information obligations
Have patients received a privacy policy? Are consents GDPR-compliant?
Ensure IT security
You are required to ensure that no data breach occurs. This includes regular updates, an active antivirus scanner, and regular backups.
Conclude a data processing agreement
You need a DPA under Article 28 GDPR with IT service providers, billing centers, cloud providers, etc.
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You have any questions? Let's get started!

At first glance, data protection and information security may seem complex. Fortunately, they don’t have to be. Our experts will show you what really matters for your business. Free of charge, with no obligation, and straight to the point. 
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Customer experiences

What customers in your industry have to say

We were looking for a partner who could take tasks off our plate and genuinely support us with advice and practical help. When we ask a question, the Proliance experts quickly provide a clear, actionable answer. The GAP analysis was a valuable reality check. Not because we were in an uncertain position, but because it showed us where we could further refine our processes and documentation more strategically.
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We were looking for a partner who could take tasks off our plate and genuinely support us with advice and practical help. When we ask a question, the Proliance experts quickly provide a clear, actionable answer. The GAP analysis was a valuable reality check. Not because we were in an uncertain position, but because it showed us where we could further refine our processes and documentation more strategically.
With Proliance, we are systematically implementing GDPR and are now also approaching NIS2 compliance with a clear framework. We particularly value the combination of an intelligent platform, expert knowledge, and pragmatic implementation – our audit preparation time has been significantly reduced. For mid-sized companies, this is the key to making compliance reliable and scalable.
In our healthcare industry, data privacy is a top priority. We are constantly challenged by the ever-increasing demands for data protection and information security. Proliance helps us find quick and tailored solutions.
We were looking for a professional, comprehensive data privacy solution. With Proliance, we are in good hands and receive comprehensive advice!
Thanks to Proliance's data and software, we were able to swiftly organize our healthcare data privacy and document it in compliance with GDPR. Data privacy is a top priority for us – and a dependable partner is essential.
Frequently Asked Questions

Still have questions? We have the answers

Can compliance management in healthcare be automated?

Yes! Modern GRC platforms automate: risk assessments via questionnaires, task workflows, deadline monitoring (GDPR deletion periods, NIS2 reporting obligations), document generation (RoPA, TOM documentation), and dashboards for management. This saves 60–70% of manual work. Proliance 360 integrates data protection and information security in one platform with AI-powered suggestions.

What does NIS2 mean for hospitals and clinics?

The NIS2 directive mandates stricter cybersecurity measures for healthcare facilities, classified as critical infrastructure (KRITIS). These include risk analyses, incident response plans, reporting obligations for security incidents, and regular audits. Hospitals must demonstrate technical and organizational measures (TOM) by autumn 2024. Proliance 360 supports with NIS2 readiness checks, automated risk assessments and compliance dashboards. Combine NIS2 with GDPR requirements in healthcare for comprehensive protection.

Which certifications are useful for healthcare providers?

Recommended Certifications: ISO 27001 (Information Security), ISO 27701 (Privacy Extension), Certification according to TISAX® (Automotive Suppliers), KRITIS-B3S (Healthcare Industry Standard). Proliance accompanies clients from the ISO GAP analysis, through the step-by-step ISMS development, to audit preparation. Combine the ISO 27001 Consulting with GDPR Consulting for dual compliance assurance.

How do DiGA manufacturers meet data protection and security requirements?

Digital Health Applications (DiGA) must comply with high data protection and information security standards according to DiGAV and Section 139e SGB V: end-to-end encryption, data minimization, consent management, and GDPR-compliant data processing agreements. The BfArM reviews these requirements in a fast-track procedure. Proliance offers DiGA audits, gap analyses, and documentation templates.

How do hospital systems manage shared compliance requirements?

Hospital networks and MVZ structures require central governance: uniform ISMS guidelines, shared responsibility models, consolidated risk registers, and multi-tenant GRC tools. Clarify responsibilities for shared IT systems and data processing agreements. Proliance 360 offers multi-tenant architecture for network structures with central reporting and local implementation autonomy. More information: Data Protection in Healthcare for care facilities within a network.

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Do you have any further questions or would you like a personalised consultation? We are happy to help.

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